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Some notes on things I’d like to cover /explore at BarCampWellingtonNZegov tomorrow.

Broad topic - “engaging all New Zealanders in government (2.0)”.

How does this happen, is it working, what needs to change to make it happen, how can IT & web 2.0 enable it.

UPA meeting eGovt BarCamp Warmup (my notes) wrapped topic nicely into high-level, and micro-level.

At a high level:

• Strategy - www.e.govt.nz/about-egovt/strategy/nov-2006
• Education (IT/web literacy, knowledge, skills part of “digital divide”?)
• Community involvement in visioning?
• Audience research - traditional stuff, focus groups etc, what is currently done?
• Where do agile methodologies fit in at high level?
• NZ govt web - too “Org chart” for users? (Accease report review)
• But people only know some of what they need

At micro / project level:

• Usability testing, other “user input”
• User input sometimes harmful, wrong track (people only know some of what they need)
• What can be used from agile methodology?
• Progressive enhancement, agile approach, start small then refine/add based on feedback
• Vs traditional “one big project” SDLC approach
• Marketing, use of marketing as a feedback, education loop

Links:

• User research, what are people doing
• barCamp (this Sat) - the theme I hope to hear about - Mike Riversdale notes post
• Philip Fierlinger (Xero) on agile UX - Share and share I like , Xero Agility .
• Zef Fugaz posts on formal UX - Reinventing DUX , UX in 24hrs